I’m writing to express my great appreciation for the professionalism of your company, and for the fine work you’ve done over the years for my sewage Treatment Plant.

Particularly, the instantaneous response to the leak in my plant in November, 2012 was an example of your exemplary service.  Your people were as concerned as if it were their own installation; and the extraordinary work to save my system is not forgotten.

In these days of often-cursory-service, it is a breath of fresh air to be treated so well.

Trouble Free

I have had my BioCycle system for two and a half years now. It has been completely trouble-free. The service man who does the quarterly maintenance is always friendly and helpful.

I have great appreciation for BioHarmony’s professionalism and the fine work they have done over the years for my sewage treatment plant. Particularly the instantaneous response to the leak in my plant is a great example of the exemplary service. The BioHarmony team were as concerned as if it were their own installation, and the extraordinary work to save my system is not forgotten. In these days of often cursory service, it is a breath of fresh air to be treated so well.

Nick F., Lake Country, B.C.

The layout and Engineering and installation was clean and neat. When the crew left there was no mess and the connection to the old septic line was real quick. I was well satisfied. The Preventative Maintenance is always on time.

Replaced Failing Septic Tank

We had a BioCycle – Type II wastewater treatment system installed at our residence, on October 20th, 2008, to replace a failing septic system. The installation was planned by Mr. B. Rumsey, owner/operator of Okanagan BioCycle. The installation required the services of other contractors at specific times during the installation process, all of which were coordinated by Mr. Rumsey, in a manner which allowed for a timely finish of the project, and with minimal disruption of our daily household function. Our system is working well and we feel very pleased, through the use of our BioCycle system, to be able to treat our environment with the respect that it deserves. We would highly recommend this type of system, and Okanagan BioCycle, to anyone who is seeking an environmentally friendly solution to the treatment of their household wastewater.

Produces Clear and Odour Free Water

Our BioCycle system was installed September 2001. Other than regular maintenance we have had no trouble. The effluent that we pump to the field is as clear and odour free as some folks tap water. BioCycle is truly an amazing system.

We have no negative comments since having our unit installed in 1995. Excellent emergency service. Company personnel have always been happy. confident and diligent. Repair costs above maintenance costs have been more than acceptable. Have recommended this program to many.

Alternative Sewage System

When we built our new house twelve years ago, we decided to go with the most viable environmentally friendly product for our sewage system, Barry Rumsey gave us a very good introduction to the BioCycle system, and there is absolutely no regrets on our part in making that decision to have it installed.

Okanagan Biocycle Ltd., now BioHarmony Inc. has been most diligent in the maintenance and upkeep of our system, with minimal costs in terms of parts replacement due to wear and tear over the twelve year period. When there is trouble indicated by the in-house alarm system, the problem is solved promptly within twelve hours with an on-site visit by the technician.

We would highly recommend BioHarmony to anyone contemplating an alternative sewage system.

We have had a Biocycle treatment plant at our cottage since 2006. The equipment has functioned exceptionally well. The staff have maintained the equipment regularly and have kept us informed about the working of the system. We have been totally pleased with the equipment and service and have recommended BioHarmony to many other friends.

Darryl A., Vernon, B.C.

I just wanted to say how pleased I am to have my septic system up and running again. After being without for some time and debating which system to go with, I was amazed at BioHarmony’s customer service. I am glad I went with the Biocycle system as it gives peace of mind that it was done right and will not be a worry to me again. As I plan to be living in the home for some time to come, I also consider it an investment; for in the future if I decide to sell, it will be a great plus in having a modern and proficient system in place for any potential buyers.

James F., Prince George, B.C.

I would recommend BioHarmony to anyone.  The service has been second to none. The guys are courteous and knowledgeable and always helpful. The system works well, and I would recommend BioHarmony to anyone.

BioHarmony installed and keeps our system running great. When we have had an issue, their service is above and beyond. You do not realize how important your system is until it fails on you.

Anthony K., Adams Lake, B.C.

I want to thank BioHarmony for the repairs on our investment into our home’s septic system.

I am not by any means a qualified person in this area of trade, but I am a tradesperson.

Without even knowing the first thing about this trade, I can tell BioHarmony’s repairs, attention to detail, and quality of work are top notch. During the build of our home, I am shocked as to how “pride in a job well done” does not seem to be the status quo amongst trades. BioHarmony’s work is appreciated, and rest assured, they will be our first call should any further service be needed.

Thank you again, BioHarmony team, for taking the time and care.

Jason I., Armstrong, B.C (Maintenance since January 2021)

We have had a BioHarmony unit at our cottage since 2006. The equipment has functioned exceptionally well. The staff have maintained the equipment regularly and have kept us informed about the working of the system. We have been totally pleased with the equipment and service and have recommended BioHarmony to many other friends.

The Highest Environmental Standards

When we built our new home on Okanagan Lake, we wanted an environmentally friendly septic system. After some research we found that the “BioCycle” System best addressed our needs. BioHarmony designed, installed and maintains our “BioCycle” system. All their work has been of the highest standards and we are pleased we chose “BioCycle”.

The system is excellent, there has been no problems over the years. The service and personalization of service is excellent. I would recommend this system to all who are replacing septic systems especially those who reside near a body of water. Its almost a must do situation!

Note: With the exception of one house, all 6 or 7 new rebuilt homes in our lakeshore neighborhood installed this system, most with BioHarmony.

They Solve Your Sewage Issues

Needing to upgrade our out of date sewage system, we looked at several solutions and decided upon one of our local businesses, Okanagan BioCycle Ltd. to organize equipment, co-ordinate and manage the project.

In the spirit of our historical agriculture roots and in keeping the environmental footprint to a minimum, O’Keefe Ranch opted to use state of the art BioCycle Model 5800 Aerated Wastewater Treatment Plants. This system was installed in the fall of 2006 utilizing local trades, companies all organized by the Okanagan BioCycle Ltd.

We found the staff at Okanagan BioCycle to be knowledgeable, honest and very professional in their approach to install and maintain a functional, modern wastewater treatment system. The preventative maintenance provided has been prompt, which has kept us virtually trouble free.

We highly recommend the BioCycle Treatment System and Okanagan BioCycle ltd. to solve your sewage issues

Your employee was completely professional, conscience and thorough. He spent considerable time on a difficult problem with our system. he took the time to explain the problem and made valuable suggestions on how we avoid problems in the future. He even indicated that he would follow up and inspect the system in a day or two. We appreciate the service and feel confident that the good service will continue in the future.

Excellent Decision

When our summer home burned to the ground and we had to rebuild under current CRTC guidelines, we needed to have an improved septic disposal system. Going with BioHarmony has proved, over the past four years, to have been an excellent decision. To date the system has been trouble free.

Property Space Restriction

Having to replace a failed septic system today is a major “investment” in one’s home. Finding the required square footage for a new drainage field, all the while, working within a very small area, was another challenge I was facing. BioHarmony’s BioCycle Type 2 Wastewater Treatment Plant met all my needs and expectations. While I’ve only had this system in place since September 2011, I am extremely confident I will have peace of mind for many years to come, knowing that “should” something go wrong, it will be addressed immediately. I cannot say enough about the CUSTOMER SERVICE BioHarmony provides – they really do care about each and every one of their customers. I thought Customer service was a lost art until I came to know Barry, Joan and Terry.

Barry is the Best

Everything is good. Barry is very on top of his game with service and repairs. Good company.

We have no negative comments since having our treatment plant installed in 1994. Excellent emergency service, excellent company personnel who have always been happy, confident, and diligent. Repair costs above the maintenance cost have always been more than acceptable. We have recommended this program and system to many!

David B., Tappen, B.C.

Environmentally Friendly Cleaning Products for Septic System

We recently bought a house and acreage in the Castlegar area and are on a septic field now. We researched products that we could use safely in the septic field and chose your products for a trial run. We have been very happy with your products. The dish washer powder (Ecover Auto.Dishwashing Powder) cleaned up all the stains in the older style dishwasher.  Also the dishes are coming out clean and without stains.  The standard cleaner we used at first left the dishes in an awful state and we thought we would have to buy a new dishwasher but with your product the dishes are coming out fine.  Rich says the dish soap (Ecover Dishwashing Liquid) cleans grease off his hands like nothing else has done. The laundry soap (Nature Clean Laundry Liquid) is good too.  We use a half capful for each load and that seems plenty. Time will tell how the septic field is doing but with your promise of these products being tested and safe for septic fields we are confidant that it will be OK.  We also purchased the Ecover Toilet Cleaner and the Nature Clean Liquid non-Chlorine Bleach. Both products work well. Thank-you for researching the cheapest way for you to send these out to us. They arrived very quickly by mail service so you must have shipped them out soon after I made the order.  We appreciate your products and friendly service very much.

Why I Like BioCycle.

I like the BioCycle design for it’s solid construction and one piece design which is easy to order and install.

BioHarmony provides a great maintenance plan.

This treatment plant requires far less pumping service than others, which helps when looking at the overall cost. Over the years we have installed many of these in the Kootenays and the systems are all performing exactly as designed.

I have always found the people at BioHarmony friendly and very helpful.